Description

Power Hours are a complimentary benefit included with your PaymentsFirst membership and are designed to keep you informed and prepared on key topics impacting your institution.

Elder financial abuse is a growing concern as fraud tactics and technology continue to evolve. Fraudsters often target older adults through scams, coercion, or even exploitation by someone they trust. Financial institutions are on the front lines of detection and play a critical role in protecting their account holders.

In recognition of Elder Abuse Awareness Month, this session will explore how to recognize the warning signs of elder financial exploitation, identify red flags in account activity, and take action to prevent further harm.

Topics include:
• Common scams targeting older adults
• Behavioral and transaction red flags
• The importance of staff education
• Reporting obligations and available resources
• Best practices for prevention and protection

1.2  AAP / APRP Credits | CTP Credits May Apply