Checks-Is it a Return? An Adjustments? Or do we Deal Direct?

Thursday, April 16, 2026 (2:00 PM - 3:30 PM) (EDT)

Description

Navigate the complexities of check processing with confidence. This session will help you clearly distinguish between check returns, adjustments, and situations that require direct handling. Through real-world examples, you’ll gain a better understanding of compliance expectations, communication best practices, and how to resolve issues efficiently and accurately.

This Session Will Cover:

  • Identifying Different Types of Check Returns and Adjustments
  • Protocols for Direct Dealings Between Financial Institutions
  • Compliance and Regulatory Considerations
  • Practical Scenarios and Solutions

Who Should Attend:
This course is ideal for deposit and check operations staff, exceptions processing staff, compliance and risk managers, auditors, customer service staff, newcomers to the payments industry, those seeking a refresher on key payments topics, accreditation candidates, and individuals earning AAP, APRP, and NCP continuing education credits.

$199 Member / $398 Non-Member 

1.8 AAP / APRP/ NCP Credits | CTP Credits May Apply 


This webinar is included in the Education Package Plan.

Virtual Event
Event Contact
Education Department
1-866-993-3753
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Thursday, April 16, 2026 (2:00 PM - 3:30 PM) (EDT)

2:00 pm - 3:30 pm ET/ 1:00 pm - 2:30 pm CT/ 8:00 am - 9:30 am HST

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