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Checks-Is it a Return? An Adjustments? Or do we Deal Direct?

April 16, 2026

Description

Navigate the complexities of check processing with confidence. This session will help you clearly distinguish between check returns, adjustments, and situations that require direct handling. Through real-world examples, you’ll gain a better understanding of compliance expectations, communication best practices, and how to resolve issues efficiently and accurately.

This Session Will Cover:

  • Identifying Different Types of Check Returns and Adjustments
  • Protocols for Direct Dealings Between Financial Institutions
  • Compliance and Regulatory Considerations
  • Practical Scenarios and Solutions

Who Should Attend:
This course is ideal for deposit and check operations staff, exceptions processing staff, compliance and risk managers, auditors, customer service staff, newcomers to the payments industry, those seeking a refresher on key payments topics, accreditation candidates, and individuals earning AAP, APRP, and NCP continuing education credits.

$199 Member / $398 Non-Member 

1.8 AAP / APRP/ NCP Credits | CTP Credits May Apply 


This webinar is included in the Education Package Plan.

Time

2:00 pm - 3:30 pm ET/ 1:00 pm - 2:30 pm CT/ 8:00 am - 9:30 am HST

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Contact Information

Name: Education Department
Phone: 1-866-993-3753
Email: education@paymentsfirst.org
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