Description

Regulation E protects consumers in electronic funds transfers, and its error resolution process is a crucial aspect of compliance. With a focus on debit cards, we will discuss defining an error by learning about the definition of errors that occur in electronic fund transfers (EFTs). We will also cover consumer rights and responsibilities, helping you understand consumer rights and the steps the financial institution needs to take when an error is reported. The ACH Breach of Warranty process will be explained, covering the steps involved in submitting warranty claims, including time frames and communication requirements. Finally, you will gain valuable tips and strategies for preventing EFT errors and handling them effectively.

Who Should Attend:
This session is ideal for operations personnel, electronic banking staff, fraud and risk management, frontline staff, newcomers to the payments industry, those seeking a refresher on key payments topics, accreditation candidates, and individuals earning AAP, AFPP, or APRP continuing education credits.

$199 Member / $398 Non-Member 

1.8 AAP / AFPP / APRP Credits | CTP Credits May Apply 

This webinar is included in the Education Package Plan.