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Card Dispute Boot Camp

Card Dispute Boot Camp

Tuesday, October 31, 2023 (10:00 AM - 3:30 PM) (EDT)


One of the top requested topics from our members is gaining a better understanding of how the dispute and liability process works within the debit card and credit card side of the financial industry. If you are looking for a better understanding of Regulation E liabilities with debit cards or zero liability under Visa and MasterCard rules, we highly encourage you to register for this workshop. We will discuss the rules, and learn about the most recent and upcoming changes, along with a discussion on the liability impacting financial institutions, cardholders, and businesses. 

Each participant will be given helpful tools and resources to better assist them with understanding the dispute process. Key topics will include: 

  • Processing Transaction cycles EMV, debit card, and Regulation E 
  • Zero liability policies 
    • Managing disputes 
    • Visa (VCR, Visa Direct) 
    • MasterCard (MDRI, MasterCard Send)
  • Disclosure statements
  • API
  • CNP
  • Contactless
  • P2P
  • Fallback Transactions

    AAP/APRP credits 5.6

    Member Price: $300

    Virtual Sessions/Workshops (unless otherwise indicated), Boot Camps, Accreditation Workshops such as AAP, APRP, and NCP, and half/full-day events are NOT included in Platinum Training Club benefits.
Event Contact
Education Department
(678) 384-9791
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Tuesday, October 31, 2023 (10:00 AM - 3:30 PM) (EDT)
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