Although cashier’s checks are often viewed as secure, they remain a prime target for fraudsters and a persistent source of confusion for both consumers and financial institutions. As scams become more sophisticated and the line between legitimate and fraudulent transactions continues to blur, institutions face growing pressure to ensure accuracy, compliance, and security.
This critical session will dissect the misconceptions and vulnerabilities surrounding cashier’s checks, providing clear guidance and actionable strategies to help your institution mitigate risk, protect accountholders, and strengthen operational practices.
Key topics include:• Understanding what cashier’s checks are, how they differ from certified or personal checks, and why they are preferred for high-value transactions• Best practices for verifying authenticity—including direct issuer verification and recognizing common security features and red flags• Strengthening internal controls to minimize issuance errors and fraud• Communicating effectively with customers about risks and setting clear expectations for safe transaction practices• Developing a structured protocol for handling suspected fraudulent checks, including reporting requirements and loss mitigation strategies
Who Should Attend:This session is ideal for Deposit Operations staff, Frontline and Teller personnel, Fraud and Risk Management professionals, Compliance Officers, and Training Managers responsible for staff education on check handling and fraud prevention. It’s also valuable for anyone preparing for or maintaining their Accredited ACH Professional (AAP), Accredited Payments Risk Professional (APRP) or National Check Professional (NCP) credentials.
$199 Member / $398 Non-Member
1.2 AAP / APRP/ NCP Credits | CTP Credits May Apply
2:00 pm - 3:00 pm ET/ 1:00 pm - 2:00 pm CT/ 8:00 am - 9:00 pm HST
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