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In-Person Training- Hawaii- Error Resolution Made Easy

August 4, 2026 1:00 PM - 4:00 PM (HST)

Description

Regulation E protects consumers involved in electronic funds transfers (EFTs), and its error resolution process is one of the most critical components of regulatory compliance. This session provides a comprehensive guide to Regulation E with a focus on both ACH and debit card transactions.

You’ll gain a clear understanding of the types of errors that occur in EFTs, the consumer rights involved, and the specific steps financial institutions must take when an error is reported. The discussion will also cover ACH breach of warranty claims, including required time frames and communication protocols. Finally, you’ll walk away with practical tips and best practices for preventing and effectively handling EFT errors across all payment platforms.

Who Should Attend:
This session is ideal for operations personnel, electronic banking staff, fraud and risk management, frontline staff, newcomers to the payments industry, those seeking a refresher on key payments topics, accreditation candidates, and individuals earning AAP, AFPP, or APRP continuing education credits.

$80 Member / $190 Non-Member 

3.0 AAP / AFPP / APRP Credits | CTP Credits May Apply 

1:00 pm - 4:00 pm HST

PacPay COMP Codes may be applied toward registration.


This session is included in the Education Package Plan. 

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Contact Information

Name: Education Department
Phone: 1-800-453-1843
Email: education@paymentsfirst.org
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